Customer success specialist
- Зарплата:
- $1 000 - $1 400 на місяць
- Джерело:
- djinni.co
Що робити
- Act as a trusted advisor, helping customers maximize the value of the Spacebring platform with best practices.
- Foster strong customer relationships and turn them into Spacebring advocates.
- Onboard new customers via online calls and email, guiding them through the implementation and setup process.
- Maintain a 98% or higher retention of assigned customers by proactively engaging with them through calls and emails to improve activation.
- Contribute customer feedback and insights to the Product and Go-to-market teams.
Що очікуємо
- 1-3 years of working experience in customer support, success, or sales in a product company.
- Fluent English and Ukrainian writing and speaking skills.
- Strong problem-solving and clear communication skills.
- Customer-focused, proactive, and able to work in a team.
- Willingness to learn and adapt.
Що пропонуємо
- Solid compensation base + uncapped bonus for reaching customer activation, retention goals and gathering product reviews.
- Coworking space membership for comfortable work.
- Dedicated accountant to take care of all tax reporting.
- Comfortable workspace in Lviv.
- Opportunity of stock options.
Схожі вакансії
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Technical Customer Success & Operations Manager (German + English)Scalivo GmbH$2 100 - $2 300 на місяцьremote
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