Customer Success Consultant /Customer Success Manager (AdTech / SaaS B2B)
HAKA MEDIA
- Формат:
- повний remote
- Зарплата:
- $1 500 - $2 500 на місяць
- Джерело:
- jobs.dou.ua
Що робити
- Manage the full customer lifecycle: onboarding, training, support, retention, and account growth
- Conduct product demos and onboarding sessions for new clients
- Provide daily customer support and troubleshoot platform-related issues
- Analyze dashboards, reports, and customer performance data
- Collaborate with internal teams regarding bugs, feature requests, and customer feedback
Що очікуємо
- 3+ years of experience in Customer Success, Account Management, Customer Support, or Business Development
- Experience in AdTech industry or SaaS B2B platforms
- Strong communication and relationship-building skills
- Analytical mindset and problem-solving approach
- Ability to multitask and prioritize effectively
Схожі вакансії
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