Customer Success Manager (Project)
Невідома компанія
- Джерело:
- djinni.co
Що робити
- Clearly communicate the value of our platform: schedule calls, identify clients’ business needs, and offer tailored solutions.
- Guide users through the product: conduct demos and create detailed roadmaps.
- Oversee the integration process: ensure quick onboarding and better client results.
- Analyze client performance and develop strategies to improve key metrics.
- Facilitate communication between the client, integration team, and other departments.
Що очікуємо
- Excellent verbal and written communication skills.
- 2+ years of experience in marketing or customer care, preferably in online services or product-based companies.
- Basic understanding of SQL, machine learning, and e-commerce.
- English proficiency at intermediate level or higher.
- Ability to work independently and proactively.
Що пропонуємо
- A flexible 8-hour schedule, Monday to Friday.
- A comfortable office in the center of Dnipro with guaranteed electricity and uninterrupted internet.
- Remote or hybrid work options.
- 18 working days of paid vacation and official public holidays off.
- Partial reimbursement for English classes and professional development courses.
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