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Customer Success Manager (Project)

Невідома компанія
Джерело:
djinni.co
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Що робити

  • Clearly communicate the value of our platform: schedule calls, identify clients’ business needs, and offer tailored solutions.
  • Guide users through the product: conduct demos and create detailed roadmaps.
  • Oversee the integration process: ensure quick onboarding and better client results.
  • Analyze client performance and develop strategies to improve key metrics.
  • Facilitate communication between the client, integration team, and other departments.

Що очікуємо

  • Excellent verbal and written communication skills.
  • 2+ years of experience in marketing or customer care, preferably in online services or product-based companies.
  • Basic understanding of SQL, machine learning, and e-commerce.
  • English proficiency at intermediate level or higher.
  • Ability to work independently and proactively.

Що пропонуємо

  • A flexible 8-hour schedule, Monday to Friday.
  • A comfortable office in the center of Dnipro with guaranteed electricity and uninterrupted internet.
  • Remote or hybrid work options.
  • 18 working days of paid vacation and official public holidays off.
  • Partial reimbursement for English classes and professional development courses.

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