Support Manager (Logistics, EU)
- Джерело:
- djinni.co
Що робити
- Sales & Order Management
- Enter and manage customer orders in the ERP system with high accuracy
- Serve as a primary point of contact for customer inquiries related to quotes, orders, and delivery status
- Follow up on submitted RFQs/RFPs and support sales pipeline progression
- Maintain and update customer records including contact, shipping, and billing information
Що очікуємо
- 2+ years of experience in Customer Support
- Experience supporting B2B customers, ideally across European markets
- Strong communication and customer service skills
- High attention to detail and accuracy
- Ability to manage multiple priorities in a fast-paced environment
Що пропонуємо
- Experience with CRM tools (e.g., HubSpot)
- What We’re Looking For
- A strong communicator who effectively bridges customers, sales, and operations
- A proactive, hands-on coordinator
- Someone comfortable balancing commercial support with operational execution
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