Middle Support Engineer
- Рівень:
- middle
- Джерело:
- djinni.co
Що робити
- Provide escalation support for short-term problem resolution activities.
- Perform direct coding and validation activities for support tools.
- Create documentation of system-level functionality from a support perspective.
- Gather information about the needs of the customers and the capabilities/usage of the underlying software components to drive product
- improvement activities within software engineering in a proactive manner.
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