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Key Account Manager (Strong Junior)

Payop
Формат:
повний remote
Рівень:
junior
Джерело:
jobs.dou.ua
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Що робити

  • Build and maintain strong, long-term relationships with existing merchants.
  • Act as the main point of contact, providing timely, clear, and personalised communication.
  • Understand merchants’ business needs, challenges, and goals to offer relevant solutions.
  • Proactively engage with merchants, maintain regular communication, and ensure high customer satisfaction.
  • Manage merchant requests, coordinate their resolution with internal departments, and follow up on results.

Що очікуємо

  • 1+ year of experience in Account Management, Client Relationship Management, or another client-facing B2B role.
  • Strong customer-oriented mindset and genuine interest in building long-term client relationships.
  • Excellent communication and interpersonal skills, with the ability to adapt to different clients and situations.
  • Proactive approach to identifying client needs and providing solutions.
  • Strong ownership and accountability, with the ability to manage requests from start to finish.

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