Junior Player Support Specialist (English OR French)
- Зарплата:
- $800 - $1 200 на місяць
- Рівень:
- junior
- Джерело:
- djinni.co
Що робити
- Provide customer support via live chat, email/tickets, and other approved communication channels.
- Handle standard player requests related to:
- account registration;
- login and account access;
- profile and account settings;
Що очікуємо
- 1–2 years of experience in customer support.
- Experience in iGaming, fintech, crypto, payments, e-commerce, SaaS, or another digital product is an advantage.
- Understanding of standard support processes: ticket handling, escalation, SLA, internal notes, and customer communication standards.
- Ability to communicate clearly, politely, and professionally in written form.
- Ability to work with structured procedures, templates, and internal documentation.
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