IT Helpdesk / Support Engineer
Tango Me
- Місто:
- Київ
- Джерело:
- jobs.dou.ua
Що робити
- Be the first point of contact for IT issues in the Kyiv office (hardware, software, connectivity, accounts)
- Set up and configure laptops (macOS and Windows) for new hires, including enrollment in MDM
- Handle onboarding and offboarding tasks: account provisioning, equipment hand-off, asset tracking
- Troubleshoot network and Wi-Fi issues in the office; escalate to senior engineers when needed
- Manage and track IT inventory (laptops, peripherals, accessories)
Що очікуємо
- Comfortable working with both macOS and Windows in a corporate environment
- Familiarity with Google Workspace (Gmail, Drive, Meet, Admin basics)
- Understanding of user account lifecycle: creation, access management, password resets
- Ability to follow runbooks and document your own steps clearly
- Good communication skills — able to explain technical issues to non-technical colleagues
Схожі вакансії
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