Head of VIP (Tier1)
- Рівень:
- lead
- Джерело:
- djinni.co
Що робити
- Establish the VIP Management function from scratch, including team structure, hiring, workflows, and service standards.
- Recruit and develop a team of VIP Managers.
- Take ownership of VIP operations, player engagement, retention, and reactivation.
- Take ownership of our internally developed VIP CRM and shape its further development.
- Work on AI-powered player analytics, VIP identification and prediction, communication analysis, and process automation.
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