Customer Support Representative
- Джерело:
- djinni.co
Що робити
- Processing incoming text requests from users via messengers and WhatsApp.
- Navigating internal CRM systems and proprietary tools (comprehensive training provided).
- Utilizing AI-powered software for prompt and accurate message translation.
- Adhering to internal regulations and hitting key metrics (KPIs).
- Ensuring a top-tier customer service experience.
Що пропонуємо
- A completely remote job setup.
- Evening shifts: 4:00 PM – 5:00 PM to 12:00 AM – 1:00 AM Kyiv time.
- A thorough onboarding process with step-by-step guidance from a mentor.
- Predictable and steady income.
- Transparent opportunities for career advancement (top agents move up to Team Lead).
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