Customer Service Specialist
StartupSoft
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- You are fully responsible for:
- Billing inquiries (charges, refunds, failed payments, subscription timing)
- Shipping issues (tracking, delays, missing packages, address changes)
- Account management (login issues, password resets, profile updates, subscription changes)
- Charge explanations (why this amount, why this date, what happens next)
Що очікуємо
- Native or fully fluent English proficiency (written communication is your entire job)
- Ability to write with clarity, warmth, and precision under time pressure
- Demonstrated ability to resolve billing and account issues independently
- Strong judgment and pattern recognition for triaging edge cases
- Comfort working with sensitive personal and health-adjacent information
Схожі вакансії
З блогу Trackr
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