Account Manager
WhiteBIT
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Account Portfolio Management: Manage and oversee a portfolio of corporate and high-value clients on the platform, ensuring effective account administration, service continuity, timely execution of client requests, and adherence to internal processes and service standards.
- Client Onboarding and
Що очікуємо
- Ukrainian С2 level
- English B2+ level
- Relevant Industry Experience: Proven experience in Account Management or Customer Success within the cryptocurrency, fintech, financial services, or payments industry, with a strong understanding of the sector’s business models, operational processes, and market dynamics.
- Corporate and High-Value Client Management: Demonstrated experience managing corporate, institutional, VIP, or other high-value clients, including building long-term partnerships, maintaining client satisfaction, and identifying opportunities to strengthen business relationships.
- Client Portfolio Ownership: Ability to independently manage a client portfolio, prioritise competing requests, handle multiple tasks simultaneously, and allocate resources effectively in line with business priorities and service expectations.
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