Account Manager
Cloudfresh ⛅
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- 1. Existing Account Management & Relationship Health
- Act as the primary commercial point of contact for an assigned portfolio of existing Cloudfresh clients.
- Build and nurture strong, multi-threaded relationships with decision-makers, IT leaders, and executive sponsors across customer organizations.
- Conduct regular check-ins, Account Reviews, and Executive Business Reviews (EBRs / QBRs) to monitor client satisfaction and alignment with business objectives.
- 2. Renewal Ownership & Retention
Що очікуємо
- Must-Have Qualifications
- 2+ Years of Experience: Proven track record in Account Management, Customer Success Management, or Client Retention within B2B tech/SaaS or professional services.
- Dedicated Existing Customer Focus: Demonstrated experience managing, retaining, and nurturing existing B2B account portfolios.
- Contract & Renewal Expertise: Strong commercial negotiation skills with hands-on experience managing contract renewals and commercial terms.
- Adaptability to Upsell / Cross-Sell Responsibilities: Ability and willingness to manage account expansion (upselling and cross-selling) as part of overall account management responsibilities.
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