Technical Account Manager
- Джерело:
- djinni.co
Що робити
- serve as the main point of contact between your assigned schools and the development team, working directly with school leadership, administrators and staff
- conduct business analysis: write user stories, requirements, mock-ups and wireframes based on school input
- use ClassOwl's full module set (SIS, LMS, ERP) to identify where a school could get more value
- manage school relationships with a focus on retention and deepening ClassOwl adoption (the long-term goal is for schools to retire competing systems in favor of ClassOwl)
- prioritize requests across multiple schools independently
Що пропонуємо
- regular trips to Switzerland (approximately twice per semester) to meet schools in person
- we offer two cooperation formats to choose from ФОП (standard) and ФОП+ (an extended package with paid vacation, bonuses, and additional compensations); details of each format are discussed during the interview
- flexible schedule and a fully remote team — work from wherever suits you, as long as you can meet with schools during their working hours
- budget for learning and professional development
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