Service Desk Engineer
- Джерело:
- djinni.co
Що робити
- Provide technical support to employees both on-site and remotely.
- Log, categorize, prioritize, and resolve support requests using a ticketing system.
- Troubleshoot and resolve issues with Windows and macOS operating systems, software, and hardware.
- Install, configure, and update operating systems and corporate software.
- Set up and configure employee workstations, laptops, monitors, docking stations, and other IT equipment.
Що пропонуємо
- At least 1 year of experience in Service Desk, Help Desk, or IT Support.
- Experience with Microsoft 365, Google Workspace, or device management tools such as Intune or Jamf.
- Knowledge of advanced networking concepts, including VLANs, NAT, firewalls, and routing.
- Basic knowledge of Linux/Unix or scripting experience with PowerShell, Bash, or Python.
Схожі вакансії
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