Senior Product Manager

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5+ years of Product Management experience, with a strong track record of building and scaling B2C products used directly by consumers.
Proven experience owning mobile applications (iOS and/or Android) from requirements through release, including app-store considerations, mobile-specific UX constraints, and cross-platform prioritization.
Direct experience with scheduling, booking, appointment, calendar, or resource-availability systems — including handling double-booking prevention, real-time availability, cancellation/refund policy logic, and multi-party transactions.
Experience designing and documenting complex consumer transactional workflows (e.g., booking + payment + split payment, membership eligibility, multi-step checkout).
AI Agent orchestration experience — practical experience scoping, designing, or delivering AI-agent-driven features such as personalized recommendations, proactive notifications, conversational assistants, or automated matching/suggestion engines.

Experience with membership, subscription, or loyalty program products (tiered pricing, lifecycle automation, points/rewards).
Experience with CRM or lifecycle marketing automation (segmentation, triggered campaigns, churn/win-back flows).
Experience migrating consumer users off a third-party booking/scheduling vendor onto an owned platform.
Familiarity with payment processing integrations (e.g., Stripe or equivalent), including split payments and refund logic.
Experience with social or community features layered on top of a transactional product (e.g., matchmaking, groups, activity feeds).