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Payment Product Manager

TrueLabel
Формат:
повний remote
Джерело:
jobs.dou.ua
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🎯 Role Overview We are looking for a Payment Product Manager to join our Payments Team. In this role, you will manage and develop the cashier product across a platform, driving performance and continuous improvement of our payment experience. You will work on seamless, secure, and high-converting payment flows at the intersection of product, technology, and business—collaborating closely with brand operators, designers, and developers to optimize conversion and transaction approval rates across different geos.

⚙️ Your Tasks:

Manage the payment product backlog and contribute to the roadmap, aligned with business goals and growth targets;

Manage and continuously improve the cashier product, focusing on usability, conversion, scalability, and stability;

Work closely with brand operators to handle requests, questions, and tasks for cashier changes and improvements;

Define, prioritize, and prepare product requirements for payment features based on data, user behavior, and business needs;

Work closely with design and development teams to shape best-in-class UX flows (deposit, withdrawal, confirmations, error handling);

Analyze key payment metrics (conversion, approval rate, drop-offs, success rate, funnel performance) and proactively identify growth opportunities;

Influence routing and cascading setups to improve transaction approval rates;

Initiate and conduct UX research and experimentation (hypothesis validation, A/B testing, user feedback loops);

Translate business and user needs into clear product specifications and scalable solutions;

Take ownership of product quality, participating in testing and release validation from a product perspective.

👤 Our criteria:

2+ years of experience as a Product Manager, preferably in payments, fintech, or billing (iGaming experience is a nice-to-have);

Hands-on experience working with payment systems and transaction processing;

Strong understanding of payment ecosystems, funnels, UX flows, and conversion optimization;

Hands-on experience with product analytics and data-driven decision making;

Ability to create clear, structured product documentation and requirements;

Experience working with cross-functional teams (design, tech, payments, business);

Strong communication skills and ownership mindset;

English level Upper-Intermediate or higher.

🧠 Your strengths:

Flexibility & Responsiveness: You stay available during working hours, easily adapt to a dynamic flow of requests, and resolve urgent issues quickly without unnecessary bureaucracy;

Attention to Detail & Responsibility: You comfortably handle multiple cashier variations and customizations;

Strong Communication: You build clear, constructive communication with both technical teams and brand operators;

Structured & Analytical Approach: You bring order to product documentation and rely on metrics to drive conversion and approval rates;

Growth Mindset: You are eager to work with major payment orchestrators and diverse providers, taking full ownership of your tasks from backlog to release.

💼 Our offer:

We are global, we don’t stick to office or remote options only;

We value work-life balance and start anytime from 8 to 11, with flexible lunchtime;

We trust each other and provide unlimited vacation days and sick-leaves;

We support our people and provide relocation options for team members, who are interested.

We encourage growth and cover 50% of learning expenses;

We hold yearly performance reviews to help our team members grow and reach new heights, and reward results with regular performance bonuses;

We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, and building our company around talents above anything else;

We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas — an opportunity to have a visible and immediate impact;

We celebrate our team with corporate gifts and thoughtful appreciation through

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