Location: Remote
Your expertise:
4+ years of experience as a Business Analyst, including 2+ years of hands-on work with business processes (analysis, redesign, optimization, automation) with demonstrable, measurable results
Solid practical knowledge of BPM concepts and practices per BPM CBOK (process lifecycle, process architecture, performance measurement, process improvement methods)
Confident command of BPMN 2.0 and experience with process modeling tools (e.g., draw.io, Camunda Modeler, Miro or similar)
Strong grounding in BABOK v3: elicitation and collaboration techniques, requirements lifecycle management, requirements analysis and documentation at business and user levels
Experience designing process KPIs / metrics and conducting bottleneck and root-cause analysis
Proven stakeholder management skills — ability to work with senior stakeholders across functions, challenge assumptions constructively, and drive alignment
Experience with Jira and Confluence
English: Upper-Intermediate or higher (working language for documentation and communication)
What makes you a great fit:
You think in systems and end-to-end value streams, not isolated tasks
You are evidence-driven: you back recommendations with data, facts, and measurable criteria — never guesses
You adapt quickly to new domains and can structure ambiguity into a clear action plan
You communicate clearly and concisely, tailoring the message to executives, product teams, and engineers alike
You are comfortable challenging the status quo with good arguments — and being challenged back
Will definitely be a plus:
Professional certifications: CBPA / CBPP (ABPMP), CCBA / CBAP (IIBA)
Experience with process mining or task mining
Experience in IT product companies, e-commerce, hosting, or domain name related areas
Experience leading vendor selection or build-vs-buy assessments
What’s in it for you?
Work in a large international company with big advertising budgets
Expert team of 5: Director of Search Marketing, PPC Team Lead, and 3 PPC Specialists
Decent market rate compensation depending on experience and skills
Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
“You build it, you own it” mentality in most contexts
Support of personal and professional development
In-house events and trainings
Regular knowledge sharing in teams
English classes and speaking clubs
Work-life balance support
Truly flexible schedule, no time-tracking at all
25 working days of vacation
5 days of paid sick leave per month (if necessary) without providing a medical certificate
Generous maternity / paternity leave program
Professionally strong environment, friendly and open atmosphere, ability to influence the product development, and recognition for it
You will be involved into:
Analyze and model business processes in their current (as-is) and target (to-be) states using BPMN 2.0 and BPM CBOK practices: process discovery, modeling, analysis, redesign, and performance management
Identify bottlenecks, waste, and operational risks using structured analysis techniques (root-cause analysis, value stream mapping, process metrics), and develop well-grounded proposals for optimization and automation
Define and track process performance — design process KPIs and metrics, establish baselines, and measure the actual impact of improvements
Elicit, analyze, and document requirements (business and user level) in line with BABOK v3 — facilitating workshops and interviews with stakeholders, validating hypotheses, and ensuring shared understanding between business, product, and IT
Evaluate tools and vendors for process optimization and automation initiatives, comparing options by efficiency, cost, risks, and fit with the existing operating model
Conduct deep research into domains, markets, and industry best practices to reduce uncertainty and help the business make informed rather than instinctive decisions
Work in fl
