Middle Account Manager
Paybis
- Формат:
- повний remote
- Рівень:
- middle
- Джерело:
- jobs.dou.ua
Що робити
- Act as the primary day-to-day contact for an assigned portfolio of B2B partners.
- Guide clients through onboarding and setup, coordinating technical work with the Technical Integration Manager.
- Understand each partner’s business model, transaction volumes, geographies, and growth plans.
- Own client issues end to end: coordinate with Compliance, Payments, Product, and Support, communicate progress, and confirm resolution.
- Monitor volumes, conversion, approval rates, and revenue; identify changes in account performance and propose practical improvements.
Що очікуємо
- Must-Have
- 1–2 years of relevant experience in payments, finance, account management, customer success, or client service.
- Experience supporting clients in either a B2B or B2C environment, with clear examples of taking responsibility for client outcomes.
- Strong business communication, empathy, and a professional approach to difficult conversations.
- Ability to manage multiple requests, prioritise effectively, and follow through on commitments.
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