Merchant Account Manager
- Джерело:
- djinni.co
Що робити
- Merchant Growth (~50%)
- Own the results of your merchant portfolio: orders and contribution margin
- Turn growth priorities from the Supply Growth team (prices, assortment, stock, delivery, promo) into concrete merchant actions: present them, agree them, and follow up until they are done
- Prepare merchant reports and regular reviews: how the merchant performs, where they lose against competitors, what to change and the expected gain in money
- Negotiate prices, assortment, stock and delivery model, promo and PPC alignment
Що очікуємо
- Must-have
- 3+ years in marketplace or e-commerce account management, key account management, seller success or a similar commercial role
- Experience owning a portfolio of partners or merchants and being accountable for results in numbers (orders, GMV, margin)
- Strong negotiation and communication skills; English B2 or higher, written and spoken, for daily work with European merchants
- Confident work with data in Excel or Google Sheets (filters, pivot tables, lookups, formulas): you read reports, find discrepancies and explain their cause
Що пропонуємо
- Another European language (German, Polish, Romanian or similar) or Ukrainian
- Experience in pharmacy, healthcare or consumer goods
- Experience with BaseLinker, Mirakl or similar integration platforms
- SQL or experience with dashboards and BI tools
- Experience with automation tools or AI assistants for support
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