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Key Account Manager (KAM)

Джерело:
djinni.co
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Що робити

  • Serve as the primary point of contact for key merchants.
  • Maintain long-term relationships with clients and partners.
  • Support onboarding and operational activities.
  • Drive merchant retention and satisfaction.
  • Identify upsell and cross-sell opportunities.

Що очікуємо

  • 2+ years of experience in Account Management, Customer Success, Merchant Success, or Client Relationship Management.
  • Experience within fintech, payments, PSP, acquiring, banking, or SaaS environments is preferred.
  • Strong communication and relationship-building skills.
  • Understanding of payment processing workflows and merchant operations.
  • Ability to manage multiple stakeholders and priorities.

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