Junior Technical Support Engineer
- Рівень:
- junior
- Джерело:
- djinni.co
Що робити
- Monitor application error messages and investigate issues on a daily basis;
- Perform monthly monitoring activities and system health checks;
- Install, update, and maintain system environments;
- Process initial Service Change Requests and escalate them to the appropriate support level when necessary;
- Troubleshoot incidents related to software configuration, system functionality, and installations;
Що очікуємо
- At least 6 months of experience in Technical Support, IT Support, or a similar technical role;
- Practical understanding of Windows and/or Linux installation and configuration;
- Basic knowledge of firewall configuration, web server concepts (IIS), TCP/IP, and other network protocols;
- Understanding of deployment processes and the Software Development Life Cycle (SDLC);
- Experience with technical troubleshooting, issue investigation, and problem-solving;
Що пропонуємо
- Work format: remote or office (if you wish);
- Work schedule: Monday to Friday, 10:00–19:00;
- Practical experience working with internal projects and real technical tasks;
- Collaboration with experienced professionals who are willing to share their knowledge and expertise;
- Opportunities for professional development and career growth within HYS Enterprise;
Схожі вакансії
З блогу Trackr
Усі статті →
Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot