Junior IT Support Specialist
- Рівень:
- junior
- Джерело:
- djinni.co
Що робити
- Manage IT equipment: Maintain inventory, prepare laptops and peripherals, and coordinate deliveries, returns, repairs and approved disposal.
- Support procurement and licence tracking: Collect equipment requirements, compare supplier offers, prepare purchase requests and track software licences and renewals.
- Provide technical support: Troubleshoot routine hardware, software and connectivity issues for internal teams and client engineers within the approved scope.
- Assist with onboarding and offboarding: Prepare equipment, configure approved accounts and update user access in Microsoft 365, Google Workspace and other tools within assigned permissions.
- Support office technology: Assist with basic network checks, access cards, CCTV availability and meeting room or event equipment.
Що очікуємо
- Basic hands-on experience in IT support, help desk or a similar role, including internships.
- Ability to set up laptops, install software and troubleshoot common hardware and peripheral issues.
- Basic familiarity with Microsoft 365, Google Workspace and user account administration.
- Understanding of basic networking concepts, including Wi-Fi and wired connections.
- Strong attention to detail and the ability to keep records accurate and organised.
Що пропонуємо
- Experience with ticketing systems or IT equipment inventories.
- Familiarity with employee onboarding and offboarding.
- Experience setting up meeting room audio and video equipment.
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