Customer Support Agent (US Car Shipping and Logistics)
- Джерело:
- djinni.co
Що робити
- Assist customers with on-line questions, issues, website navigation, order tracking via email, phone, chat etc. as needed.
- Manage customer support by obtaining, analyzing, and verifying customer’s needs.
- Act as the face of the Company to influence customers to order from us again.
Що очікуємо
- Strong proficiency in English.
- Strong communication and interpersonal skills with the ability to handle stressful situations.
- Detail-oriented with exceptional organizational skills.
- Ability to multi-task and prioritize in a fast-paced work environment.
- Strong problem-solving skills with the ability to think on your feet
Що пропонуємо
- Competitive compensation + end of the year KPI bonuses
- Working alongside a fast-growing team of professionals from the US and EU, who are setting the new global standard in the automotive industry
- 20 days of paid vacation + paid sick days
- Health insurance
- Career growth opportunities within the company
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