Head of Sales
- Рівень:
- lead
- Джерело:
- djinni.co
Що робити
- Take full ownership of outbound sales performance, player conversion into VIP segments, and initial revenue generation across multiple GEOs
- Build, scale, and optimize the Sales department structure starting from an existing team of 10 agents
- Set, monitor, and improve KPIs related to revenue, deposits, conversion rates, player activity, retention, and sales efficiency
- Manage multi-channel outbound communication systems including phone sales, auto-dialers, SMS, email, messengers, and CRM-triggered communication flows
- Research, select, configure, and optimize CRM systems tailored to operational and cross-functional business needs
Що очікуємо
- 3+ years of leadership experience as Head of Sales, Call Center Director, Sales Operations Lead, or similar management roles
- Strong background in high-risk or high-volume industries such as iGaming, FinTech, Crypto, Dating, Telemarketing, Luxury Services, or Concierge businesses
- Proven experience building or restructuring outbound sales departments and operational frameworks
- Hands-on experience selecting, implementing, and configuring CRM systems from scratch, including process architecture, segmentation, automation, and routing logic
- Strong understanding of outbound sales infrastructure, predictive/power dialers, CRM-driven workflows, and messaging systems
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