Linkup is looking for an experienced Head of Delivery to join the leadership team of an international software development company.
We are looking for a strong delivery leader who can take ownership of the delivery function, ensure predictable and high-quality execution across multiple client engagements, and continuously improve the way teams, processes, and clients work together.
This role combines strategic leadership with hands-on involvement when needed from developing delivery standards and strengthening the management team to stepping into complex projects, client escalations, or business-critical situations.
What you’ll be responsible for
Own and continuously improve the company’s Delivery function, ensuring predictable execution, quality, and client satisfaction across projects.
Lead, mentor, and develop Delivery / Project Managers, strengthening their ownership and management capabilities.
Maintain visibility into the overall project portfolio: delivery status, risks, capacity, financial performance, and key dependencies.
Identify delivery risks early and ensure effective mitigation and escalation management.
Support teams in complex or critical project situations and help drive them toward resolution.
Build and improve delivery processes, standards, governance, and performance metrics without creating unnecessary bureaucracy.
Ensure efficient resource allocation and collaborate with relevant teams on staffing and capacity planning.
Work closely with Engineering, Sales, Account Management, Finance, and other functions to align delivery execution with business priorities.
Participate in pre-sales, discovery, estimation, and project setup for complex opportunities when required.
Build strong relationships with key clients and participate in strategic discussions and escalations.
Contribute to improving project economics, including utilization, profitability, delivery efficiency, and sustainable account growth.
Regularly analyze delivery performance and initiate improvements across teams and processes.
What we’re looking for
7+ years of experience in software delivery / project or program management, including experience in a leadership role.
Proven experience managing multiple software development projects or a project portfolio simultaneously.
Experience leading and developing Project Managers, Delivery Managers, or other delivery leaders.
Strong understanding of the software development lifecycle, delivery methodologies, estimation, resource planning, and risk management.
Experience working in an outsourcing, consulting, or software services environment.
Solid understanding of project economics and key delivery metrics: budget, margin, utilization, capacity, scope, and profitability.
Strong client-facing experience, including communication with senior stakeholders and handling difficult or escalated situations.
Ability to balance strategic thinking with the willingness to dive into details when the situation requires it.
Strong analytical and problem-solving skills with a structured approach to decision-making.
Ability to operate effectively in a dynamic environment where priorities may change.
Excellent communication, leadership, and stakeholder-management skills.
Upper-Intermediate / Advanced English for regular communication with international clients.
Benefits package:
What we offer:
Flexible work schedule, the ability to work remotely upon agreement with colleagues
12 working days of paid sick leave per year
20 working days of paid vacation per year
Compensation package for Healthcare & Sport
Accounting as a service
Professional growth:
Regular salary review
Payment for overtime work
Professional personalized career growth: сhallenging tasks and innovative projects, meetups and events for professional development, an individual development plan, mentorship program
Spoken English courses aimed at improving communication skills (negotiation skills)
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