Customer Support Specialist
- Джерело:
- djinni.co
Що робити
- Provide exceptional customer service through various channels (phone, email, chat).
- Assist customers with their inquiries.
- Troubleshoot and resolve issues.
- Identify and escalate priority issues to the appropriate team members or departments.
- Participate in training sessions and ongoing development to stay updated on product knowledge, company policies, and customer service best practices.
Що очікуємо
- Excellent verbal and written communication skills
- Flexibility to work various shifts
- Strong problem-solving abilities and attention to detail
- English knowledge (B2.2+)
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