Customer Support Specialist
- Джерело:
- djinni.co
Що робити
- Help existing and prospective customers by providing them timely and accurate information about B2B Soft products (NO cold calling);
- Respond to support queries via phone, email, and chat;
- Address procedural, configuration, software, and merchant services related issues;
- Identify, analyze and troubleshoot technical issues and provide effective solutions;
- Provide clear and complete documentation and notes on all service inquiries.
Що очікуємо
- Fluent and literate English (MUST!);
- Ability to work at night shifts (we provide a taxi);
- An experienced PC user (General Microsoft Windows knowledge).
- Soft Skills:
- Communication;
Схожі вакансії
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