← Усі вакансії

Customer Support Manager (Live Chat/Email)

Джерело:: djinni.co

Відгукнутись на вакансію →

Що робити

Handle incoming player requests via Live Chat and Email.
Assist players with account-related questions, deposits, withdrawals, bonuses, verification, and technical issues.
Take full ownership of player cases — monitor their status and maintain communication until resolution.
Handle complaints, objections, and negative feedback professionally.
Investigate player issues, coordinate with internal teams, and escalate complex cases when necessary.

Що очікуємо

Experience in Customer Support (live chat and email).
English B2+ — strong written communication skills, accuracy, and the ability to provide clear, natural, and professional responses.
Ability to manage multiple conversations simultaneously.
Strong problem-solving skills and attention to detail.
Ability to handle difficult customers, complaints, and objections.

Схожі вакансії

З блогу Trackr

Усі статті →

Поради з CV · 9 хв читання

CV Customer Success 2026: не AM і не саппорт

Поради з CV · 5 хв читання

CV Customer Support 2026: не тікети, а інжиніринг

Поради з пошуку роботи · 8 хв читання

Шаблони follow-up листів: 5 готових сценаріїв

Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot