Customer Support Representative (Day & Night Shifts)
Engipulse
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Respond promptly and professionally to customer inquiries via email, live chat, and other support channels.
- Take ownership of resolving complex and challenging customer issues.
- Maintain accurate and up-to-date records of customer interactions and resolutions in the support system.
- Support other team members with customer requests and questions when needed.
- Collaborate with Product Development and QA teams to investigate and resolve customer-reported issues.
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