Customer Support
- Джерело:
- djinni.co
Що робити
- Respond to customer inquiries via chat and email.
- Resolve customer issues and troubleshoot common problems.
- Escalate technical issues to the development team when needed.
- Assist with customer onboarding and product guidance.
- Document recurring issues and customer feedback.
Що очікуємо
- Excellent written and verbal communication skills.
- Experience in customer support or a similar role.
- Strong problem-solving and organizational skills.
- Customer-focused attitude with attention to detail.
- Experience with SaaS products or support platforms is a plus.
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