Help coworking operators around the world launch on Spacebring and keep getting value from it.
Spacebring is a Ukrainian product company backed by Google. We build software that coworking operators use to automate bookings, billing, and daily operations, so administrators save more than 15 hours a week. Hundreds of spaces in 55+ countries run on Spacebring, including Kooperativ, Creative States, Diia Business, Google for Startups, and Impact Hub.
You’ll join our Go-to-market team and own a portfolio of international B2B customers, from the first onboarding call to long-term retention. You’ll work directly with operators, spot risks early, and bring what you learn back to Product.
What you’ll do
Run onboarding for new customers over video calls and email, from setup to a confident launch.
Learn each operator’s goals and workflows, and recommend practical ways to get more out of Spacebring.
Drive adoption with proactive check-ins, training, and clear next steps.
Track customer health, act early on risks, and keep retention at 98%+ across your accounts.
Turn happy customers into advocates who share reviews and case studies.
Bring structured feedback to the Product and Go-to-market teams.
In your first 3 months
You know the product well enough to run onboardings and demos on your own.
You own a set of accounts and have a clear plan for each one.
You have launched your first customers and turned at least one risky account around.
What you bring
1–3 years in customer success, support, account management, or sales at a product company.
Fluent English and Ukrainian, both written and spoken.
Clear, confident communication on calls and in writing.
Ownership: you follow up without reminders and finish what you start.
A structured way of working with priorities, notes, and deadlines.
Curiosity and the speed to learn new products and industries.
Nice to have
Experience with coworking or flexible workspace operations.
Experience with a CRM and SaaS onboarding.
Readiness to travel occasionally in Ukraine and abroad to meet customers.
What we offer
A base salary plus monthly bonuses tied to customer launches, retention, and expansion.
Regular salary reviews and stock options.
Visible impact on customer results, retention, and product decisions.
Experienced teammates who are happy to share what they know.
A comfortable office in a central Lviv coworking space, with occasional hybrid days and a flexible schedule.
Paid vacation and sick leave.
Company support for language learning, professional development, and the gym.
Team retreats, offsites, and social events.
Hiring process Application form, a short intro call, an interview with a practical case, and an offer.
