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Customer Service Representative

Джерело:
djinni.co
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Що робити

  • Answer incoming customer calls professionally and courteously.
  • Gather customer information, including contact details, service address, and description of the issue.
  • Schedule service appointments using our CRM system.
  • Respond to customer inquiries via phone, email, and text messages.
  • Request photos or videos when necessary to assist with estimating.

Що очікуємо

  • Excellent spoken and written English.
  • Previous experience in customer service, call center, or appointment scheduling.
  • Strong communication and active listening skills.
  • Ability to multitask while speaking with customers.
  • Comfortable working with CRM software and Google Workspace.

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