Customer Service Quality Assurance Specialist (QA)
- Джерело:
- djinni.co
Що очікуємо
- 3+ years of experience in Quality Assurance / Customer Support Quality Control
- Strong analytical skills and ability to work with data
- Experience in building or maintaining QA scorecards and evaluation frameworks
- Strong communication skills and ability to provide structured feedback
- Experience with CRM systems
Що пропонуємо
- Official employment and social guarantees;
- Full provision of work equipment;
- Flexible work format: remote or hybrid;
- International environment and large-scale challenges;
- Real impact on customer experience and service quality;
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