VIP Team lead
- Рівень:
- lead
- Джерело:
- djinni.co
Що робити
- Strategy & Revenue: Define VIP tiers and reward programs; partner with CRM/Marketing to launch targeted campaigns that maximize LTV and hit revenue goals.
- Client Operations: Oversee white-glove service standards, resolve complex escalations, and drive retention using data-driven insights and promo optimization.
- Team Leadership: Recruit talent, establish clear KPIs and career paths, and build an accountable, results-driven team.
- Cross-Functional Collaboration: Bridge VIP operations with Tech and Marketing, run market benchmarks, and deliver long-term growth initiatives.
- Required Experience:
Що пропонуємо
- Work in an international Tier‑1 iGaming environment.
- Remote format with flexible schedule.
- Competitive compensation and performance bonuses.
- Opportunity to shape global marketing strategy and scale a Tier‑1 product.
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