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VIP CRM Lead

Рівень:
lead
Джерело:
djinni.co
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Що робити

  • Build and manage the backlog of VIP CRM initiatives
  • Prioritize tasks based on their impact on key metrics (LTV, retention, ARPU) and available resources
  • Develop segmentation and personalized communication flows
  • Lead the team: set objectives, monitor deadlines, and drive employee development
  • Conduct A/B tests, analyze results, and scale successful hypotheses

Що очікуємо

  • 3+ years of experience in CRM, including at least 1 year in a Lead/Team Lead role
  • Experience working with VIP and high-value segments
  • Strong proficiency in the Gr8 CRM platform
  • Analytical mindset and the ability to make data-driven decisions
  • Team management and delegation skills

Що пропонуємо

  • 24 days of paid vacation plus 4 additional days off
  • Remote work: choose any location in the world to be part of our team
  • Support for your learning and professional development through external courses and educational activities (conferences, webinars, etc.)
  • Benefit café: reimbursement for sports activities and English courses, as well as mental health support
  • Financial assistance in difficult life circumstances. We understand how challenging this time is for every Ukrainian, and we are here for you not only on the good days but also on the difficult ones.

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