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VIP Account Manager (iGaming)

Зарплата:
$1 000 - $1 200 на місяць
Джерело:
djinni.co
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Що робити

  • Manage a portfolio of VIP players and ensure compliance with internal service standards.
  • Achieve KPIs related to retention, engagement, LTV, and VIP monetization.
  • Monitor client activity, identify behavioral changes, and proactively address risks.
  • Develop and execute personalized offers, including bonuses, cashback, and exclusive events.
  • Review and interpret player financial activity: deposits, betting behavior, and turnover.

Що очікуємо

  • Minimum 1 year of experience in VIP management within iGaming or high-value client service.
  • English B2/C1 (written and verbal).
  • Strong understanding of player behavior, motivations, and risk indicators.
  • Proficiency with CRM systems, reporting tools, and data analysis.
  • Ability to manage high-roller clients and maintain professional rapport.

Що пропонуємо

  • Full autonomy in decision-making — zero micromanagement.
  • Opportunity to work directly with top-tier affiliate partners.
  • Flexible work format (full-time or part-time).
  • 22 paid days off per year (vacation + sick leave).
  • Company-provided equipment after the probation period.

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