Technical Writer

Що робити

• create and maintain technical documentation for ClassOwl's platform (API references, internal specs, release notes)
• write user-facing guides and instructions for school staff (admissions, gradebook, invoicing, timetabling modules)
• work directly with developers and QA to understand new features before they ship, and translate them into documentation
• review and structure existing documentation, identify gaps, and keep materials up to date as the product evolves
• collaborate with the business analysis team to ensure documentation reflects actual user stories and requirements