Looking to grow your career in FinTech or gain hands-on experience with payment systems?
We’re hiring a Technical Support Specialist to join a European Banking-as-a-Service (BaaS) product team.
This is a great opportunity to work with real-time payments, integrations, and client-facing technical support — and grow into a FinTech expert.
📌 What you’ll do
Communicate with clients via tickets and chat Support payment gateway and transaction-related issues Configure client integrations and system settings
Investigate and resolve technical issues Escalate complex cases to the development team Maintain documentation and internal knowledge base
🎯 What we’re looking for
Basic understanding of payments / card products (a plus) Strong willingness to learn and grow in FinTech Ability to prioritize tasks independently Strong written communication skills Russian — fluent, English — confident written (required) Experience with APIs (Postman, Swagger) or willingness to learn Experience with Jira or similar tools (a plus)
🎁 What the company offers
Fully remote work Flexible schedule with fixed days off 25 days of paid annual leave + public holidays Paid sick leave without strict limits Equipment provided Real growth in FinTech (payments, acquiring, integrations) International team and collaborative environment
