Technical Support Specialist
ArboStar
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Client Support During Implementation
- Collect and assess technical issues from newly signed clients to ensure a smooth and efficient onboarding process.
- Lead troubleshooting meetings and provide real-time technical support via Google Meet, phone calls, and recorded training materials to ensure effective issue resolution.
- Technical Support & Client Assistance
- Act as the first point of contact for clients experiencing technical issues.
Що очікуємо
- Technical & Industry Experience
- Experience in the IT industry (client onboarding, technical support, or customer success in a B2B SaaS environment).
- Strong technical troubleshooting skills and ability to communicate complex concepts clearly to non-technical users.
- Familiarity with CRM platforms such as Pipedrive, Jira, Zendesk, or similar systems is preferred.
- Communication & Training Skills
Схожі вакансії
З блогу Trackr
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