Technical Support & Integration Specialist (Magento, PunchOut, cXML & JSON)
QA Madness
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Troubleshoot PunchOut, order, and invoice integration issues by analyzing cXML/JSON messages, HTTP responses, and system logs.
- Support and test integrations between Magento-based supplier catalogs and customer eProcurement systems.
- Analyze API requests and responses to identify integration errors.
- Reproduce technical issues, identify root causes, and document findings for the development team.
- Manage customer support tickets from initial triage through resolution.
Що очікуємо
- Hands-on experience with Magento / Adobe Commerce.
- Practical experience with JSON and cXML, including reading, writing, and debugging messages independently.
- Working knowledge of PunchOut and eProcurement workflows.
- Experience in technical support, QA, integration support, solutions engineering, implementation, or a similar technical role.
- Understanding of REST APIs, HTTP status codes, headers, and authentication.
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