Technical Client Relationship Manager

Що робити

• Act as the primary technical and business point of contact for key B2B clients and payment partners.
• Guide clients through API integration, webhooks configuration, and post-launch maintenance of our payment solutions.
• Investigate transaction failures, analyze HTTP status codes, error codes, payload mismatches, and trace transaction flows across the system.
• Translate client business/technical requirements into actionable tasks for engineering, product, and financial teams.
• Monitor transaction metrics, success rates, conversion issues, and account activity to proactively address potential drops in throughput.