
Support Engineer (4743)
Ciklum
- Місто:
- Львів
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Ensuring service is provided in accordance with 1WorldSync Service Desk Operating Procedures and adheres to defined Service Level Agreements
- Actively seeking to understand the customer’s needs and/or the root cause of the current inbound request
- Acting as a customer advocate and seeking to take ownership of customer inbound requests through resolution
- Managing inbound requests from customers
- Resolving assigned customer inbound requests within established service levels and balancing workload
Що очікуємо
- Two-year degree in a technical curriculum preferred
- 1+ years of experience with technical support or equivalent is required
- 1+ years of experience in a call center environment or equivalent is required
- Desired Skills and Experiences:
- Excellent analytical and interpersonal skills
Схожі вакансії
- Customer Support Specialist (AI-assisted Chat Support)Reelly AIдо $1 000 на місяць
- Customer Support Specialist / Payment Manager (Shift-based)Win Media Tech
Senior Product DesignerHalo Lab, за кордономremotesenior
Senior Software Engineer (Java) — Airline PSS / Retailing PlatformAltexSoftremotesenior
Technical Presale ManagerDevIT Group$1 400 - $1 500 на місяцьremote
З блогу Trackr
Усі статті →Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot


