Support Engineer (3374)
Ciklum
- Місто:
- Львів
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Answering inbound calls and emails from customers as well as responding in a timely and professional manner
- Managing your day-to-day work
- Maintaining knowledge of our products and services to provide accurate information to customers
- Fully addressing client’s questions/issues to make sure they have what they need
- Use opportunities to not only assist customers, but also educate them on important features and processes when necessary
Що очікуємо
- 1-2 years of experience in customer service or a related field (preferred)
- Excellent communication skills, both verbal and written
- Ability to work independently and as part of a team
- Excellent problem-solving and critical-thinking skills
- Ability to empathize with customers and convey confidence
Схожі вакансії
З блогу Trackr
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