Senior ServiceNow ITOM / CMDB Consultant

Що робити

• Design CMDB and CSDM architectures that act as a single source of truth and are ready for AI use cases
• Use Discovery, Service Mapping and integrations to give end-to-end visibility across hybrid IT
• Turn alerts into actionable insights with Event Management and AIOps approaches
• Model services rather than systems to support impact analysis and automation
• Evaluate new ServiceNow features, including Generative AI such as Now Assist for ITOM