Senior IT Systems Administrator

Що робити

• Plan & Strategize: Help shape and maintain the roadmap for our corporate IT infrastructure. Develop clear policies and repeatable processes for identity management, device security, application access, and IT support.
• Administer & Automate: Serve as the lead administrator for our core SaaS/IaaS platforms (Google Workspace, Okta Jamf, Slack, Atlassian Suite). Use n8n, scripting (Python, JavaScript, etc.), AI tooling, and native tool automation to eliminate manual work, streamline user lifecycle management, and integrate systems.
• Administering or enabling AI tools (such as Claude or similar) in a business setting, including SSO/SCIM provisioning, usage and spend management, and a security-minded approach to data access and integrations. Comfort using LLMs to speed up your own scripting, troubleshooting, and documentation.
• Secure & Optimize: Implement and maintain security best practices across all systems. Manage endpoint security and configuration with Jamf, enforce access policies with Okta, keep our office networks secure and performing well, and monitor our environment for performance and compliance. Help enable AI tools safely by managing access, usage limits, and connector permissions.
• Empower & Support: Build a great employee experience by providing reliable systems and excellent support. Act as a senior escalation point, create clear documentation, and support our IT service desk (Jira Service Management) by resolving complex issues, improving workflows, and automating recurring requests to ensure timely resolution.