Operations/Customer Success Specialist
- Джерело:
- djinni.co
Що очікуємо
- Resourceful and inquisitive mindset. We provide access, documentation, and context, encouraging you to explore docs, the product, or AI tools to find answers before escalating questions.
- Attention to detail. You verify facts and information before sending them to clients.
- Strong English (written and spoken). Clear and professional written email skills, confidence on calls with UK company directors, and ease with understanding British accents. Native status is not required.
- Comfort with details and numbers - thoughtful approach to compliance rules and contract paperwork.
- Organised. Ability to manage multiple small tasks concurrently, tracking next steps and meeting deadlines.
Що пропонуємо
- 1.5+ years of experience in B2B Customer Success, Account Management, SaaS Onboarding, or Sales Operations.
- Experience supporting B2B sales or marketing: prospect research, outreach support, and LinkedIn content creation.
- Experience working with UK clients or within TravelTech / FinTech / RegTech / other regulated fields.
- General understanding of tech concepts (e.g., what an API is and how to clearly communicate issues to developers).
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