Middle Customer Support Specialist
Poklyk
- Місто:
- Київ
- Формат:
- повний remote
- Рівень:
- middle
- Джерело:
- jobs.dou.ua
Що робити
- User Communication:
- Communicate with users, address inquiries, and resolve complaints through customer support tools across various channels, including tickets, phone, and chat.
- Provide expert guidance to clients regarding the company’s products and services.
- Investigate incidents related to product functionality and assist users in their resolution.
- Collaborate with cross-functional teams to ensure the timely resolution of customer inquiries.
Що очікуємо
- Minimum 1 year of experience in customer service or support is preferred.
- Ability to work independently and uphold quality during peak workloads.
- English proficiency at level Upper-Intermediate+.
- Strong communication skills, both written and verbal. Ability to collaborate effectively with cross-functional teams.
- Problem-solving and analytical skills.
Схожі вакансії
- Customer Support Specialist (Night shift)Breeze
- Customer Support Specialist (Logistics)Foundrr.lab
- Customer Support Specialist, Success Representative (Advanced Written English)MarketZen$1 000 - $1 200 на місяць
- Customer Support Agent (Game Hosting, Minecraft)Godlike
RNG Customer Support Engineer (L1)ARRISE, за кордоном
З блогу Trackr
Усі статті →
Знайдено через trackr.help/jobs · Канал: @trackrhelp · Бот для персональних сповіщень: @trackrhelpBot