Merchant Support Specialist
- Джерело:
- djinni.co
Що очікуємо
- Experience in payments, fintech, e-commerce
- Strong analytical, pattern recognition and problem-solving skills
- Basic understanding of card payments workflow and 3D Secure
- Basic understanding of APIs, HTTP requests, JSON, and web technologies
- English (to email with clients, read and interpret technical documentation)
Що пропонуємо
- Experience with log analysis tools (e.g. AWS CloudWatch Logs Insights, Elasticsearch, Kibana)
- Experience with API testing tools (e.g. Postman)
- What Merchant support specialist does:
- Onboard new clients and helps them integrate our API & launch payment methods
- Investigate client-reported incidents & assist with questions via ticketing system
Схожі вакансії
З блогу Trackr
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