
L1 Technical Support Specialist
ENESTECH Software
- Формат:
- повний remote
- Джерело:
- jobs.dou.ua
Що робити
- Remotely install SENET software and its components for new customers.
- Assist new customers with initial product setup and onboarding.
- Handle incoming customer requests and provide product-related support.
- Diagnose and troubleshoot common software and technical issues.
- Analyze logs and technical information to identify possible causes of issues.
Що очікуємо
- Ukrainian: Fluent.
- English: B1—B2.
- Basic Windows administration and software troubleshooting skills.
- Understanding of networking fundamentals and computer hardware.
- Ability to analyze technical information and identify common issues.
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